At Finley Trips, we are dedicated to ensuring your outdoor gear and travel essentials reach you safely and on time. Our shipping process is designed for reliability and transparency, giving you peace of mind with every order.
Order Processing
Once your order is confirmed, it will be processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.
You will receive an order confirmation and shipping details via email once your package is dispatched.
Delivery Method
All orders are delivered directly to your provided address through trusted courier services. We currently offer cash on delivery as our primary payment method, ensuring a convenient and secure transaction at the time of delivery.
Delivery Time
Delivery times may vary depending on your location and product availability. On average:
- Local deliveries: 3–5 business days
- Regional or remote areas: 5–10 business days
Please note that delivery delays may occur due to weather conditions, courier issues, or other unforeseen circumstances.
Shipping Charges
Shipping costs are calculated based on delivery location and package weight. The applicable charges will be displayed at checkout before confirming your order.
Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS. You can use this information to monitor the progress of your delivery.
Unsuccessful Deliveries
If the courier is unable to deliver your order due to an incorrect address or unavailability at the delivery location, our team will contact you to reschedule the delivery.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us immediately at [email protected] within 48 hours of receiving your package. Our team will assist you in resolving the issue promptly.
Contact Us
For any inquiries regarding your shipment or delivery, please contact our support team:
📩 Email: [email protected]